teclan can help you keep your website in top condition and secure it from interference with our WordPress maintenance and support plans.
- Do you ever log in to your WordPress and get a notice that you need to update a plugin, or WordPress itself? Unsure what to do next?
- Have you ever updated your WordPress site and something has broken, or your site has disappeared altogether?
- Do you struggle to find the time to add in new content?
- Do you think your site is too slow?
This is where we come in. Created to meet the demands of our customers, our WordPress support options can help you keep your install up to date, including plugin and software updates and maximised performance.
You can have peace of mind that your WordPress site will be looked after technically so you can focus on what’s important to your customers – your content and your business.
All our packages include a health check at the start followed by monthly updates. Audits include checking the current setup of your web hosting, your database and your WordPress dashboard, checking your user access accounts and passwords as well as your plugins and themes for compatibility issues.
teclan will then keep your plugins, themes and WordPress software up to date throughout the year. We’d also recommend that you consider one of our Gatekeeper packages to keep your website secure in all areas, not just WordPress. You can also use your time for teclan to help you with any other bits of the site you need assistance with, whether it is tweaking the content, uploading new photos or adding a new feature/plugin.
Our plans are available monthly or annually based on an hourly rate, based on your specific requirements but usually range from half an hour per month (plugin and security updates only) to as often as one afternoon (three hours work across multiple areas) a week.
A few things you might need to know.
- teclan ltd will need full administrator access to your WordPress install for the duration of the support period.
- No contract – cancel at any time, after a minimum 3-month period at the start.
- Subscriptions can be billed monthly or yearly and can be cancelled at any time, or can be added as part of your Digital Marketing service.
- Digital Marketing customers benefit from a reduced rate!
- Monthly and bi-monthly payments will be repeat billed by credit card.
- The service does not cover custom modifications made by third parties to theme or plugin files – wherever possible teclan will provide a fix for a performance or security issue arising from the above, but may incur an additional charge.
- Further terms and conditions can be found here.