Location: Office-based in Tore, with flexibility for hybrid & remote working options
Salary: £30,000–£34,000 plus benefits (depending on experience)
Apply to: caitlinmaclean@teclan.com
Deliver client success that drives real results.
At teclan, you’ll be the main point of contact for our clients, ensuring excellent service, smooth project delivery, and measurable growth. This role focuses on building strong relationships, creating data-driven strategies, and using performance insights to inform quarterly plans that accelerate our clients’ digital success.
We work with ambitious businesses across the UK and beyond, and we’re looking for someone equally committed to helping clients achieve their goals.
What You’ll Be Doing
- Serve as the primary contact for digital growth clients, managing day-to-day communications and ensuring satisfaction.
- Develop quarterly strategies for each client, grounded in performance data and growth opportunities.
- Monitor campaign and project performance, providing actionable insights and recommendations.
- Collaborate with designers, developers, and digital growth specialists to ensure seamless delivery.
- Prepare regular reports and presentations that clearly communicate results, learnings, and next steps.
- Proactively identify opportunities for optimisation, upselling, or service expansion.
- Maintain strong client relationships to drive retention, loyalty, and long-term partnerships.
What You’ll Bring (Required)
- Proven experience in account management, client services, or project management (2+ years).
- Excellent interpersonal and communication skills – both written and verbal.
- Strong organisational skills with the ability to manage multiple clients and projects simultaneously.
- Analytical mindset with the ability to translate data into actionable strategies.
- Proactive, solution-oriented attitude with a focus on client success.
Desirable but Not Required
- Experience with digital marketing channels including paid media, SEO, email marketing, or content.
- Familiarity with CMS platforms (e.g., WordPress, Shopify) or creative tools (e.g., Canva, Photoshop).
- Understanding of marketing performance metrics and reporting tools.
Why teclan?
- Structured career path options: Account Manager → Senior Manager → Strategic Lead → Partner.
- Ongoing training across Digital Growth, Client Strategy, and Performance Reporting.
- Flexible and hybrid working – we trust you to deliver.
- Collaborative environment where your client-focused ideas genuinely make a difference.
- A chance to specialise, upskill, and grow in a fast-evolving digital agency environment.
How to Apply
Send your CV and a brief overview of client accounts, projects, or campaigns you’ve managed to: caitlinmaclean@teclan.com
