News and Blog

With the EU Exit fast approaching you and your business will need to be prepared. As you know, from 1st January 2021 the UK will

teclan are offering a fantastic range of tools and addons for SellerDeck and Actinic (V8 and onwards).Find out how to buy today here In this

Online dispute resolution is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation

  teclan were proud to become an accredited Living Wage employer last November, the first such company in Inverness. Now, just short of 12 months,

  Christmas is well and truly over. The presents have been opened (and some returned), mince pies are all gone and the tree is back

On 1st November 2014 teclan ltd become the first business in Inverness, and the first digital company in the Highlands of Scotland to become an

Search engine optimisation is an important part of your Digital Marketing strategy and Google organic traffic is a very important source of traffic and revenue

If you are using Windows XP then, as of 8th April 2014, your computer will no longer be protected and security patched by Microsoft  

Google Updates: If you have been following what’s been happening in the search engine world recently, you will know that Google has been rolling out

As many of you will already know Google have added new requirements for unique product identifiers in Google Product Listing feeds on July 15th. In

We have written before about restrictions on International Deliveries, what you can and can’t send via Royal Mail and Parcelforce.  There may be a bit

Some of you will have noticed that Google over the past few weeks have become more strict with the content of your feed. This is

Important Dates for your Diary With Christmas over and the new year well upon us, now is the perfect time to start thinking about your

If you use Paypal as the payment gateway for your online store, you may have received an email last year stating they have planned to

Many may be aware already, but there is new legislation from the Royal Mail which may affect items you send via their International Mail. This

PCI Compliance – How I Became Certified as Compliant, More4Dogs.co.uk Merchant 3 August 2012 Being a modest on-line merchant with my website www.more4dogs.co.uk, I was

This fact, brought to us by the European Commission’s Digital Agenda, may surprise you. Especially, as it is less than half of the 33% predicted

teclan recommends that all our customers utilise Google Base to keep their products prominent in the Google rankings under the Shopping option. This has proved

The development of online payment systems in the mobile commerce age: Remember a time when the internet meant connecting to a couple of basic websites

Making sure you back up your site and compact your database regularly ensures peace of mind if anything goes wrong with your site and helps Actinic run

From Jackie Hendry, More4Dogs.co.uk Handling my own Googlebase Feed was quite a learning curve for me, but once I had sussed what it is that

At teclan we frequently receive requests asking whether certain emails, phone calls and orders that many clients receive are real or potentially fraudulent.With this in

Do you use Google adwords and promote your phone number in the ad text, then read on, some interesting changes are coming in place in

Getting Started with Secure Payments One of the most important aspects of your online business is a reliable, secure link between the customer and the

Update Google Base Feed for Actinic If you are not already listing your products on Google Base then you are missing out on sales, however

The V11 update has received lots of positive feedback from our customers. Here’s what the press think Actinic Business v11 (Extract from The Telegraph) This

We often recommend email marketing to our clients and customers. It is often touted as the most cost effective way to market to your customer

On 17th December 2010, HMRC announced their intention to roll out a programme of Business Record Checks in the second half of 2011.As of today

This article aims to do what it says in the tin! 1. Email Marketing Pull out all of your email contacts from your back-office and

Internet Explorer – IE. From its controversial naming and early development days since its first release Microsoft’s flagship web browser has been ever present for

Next year, design will be the difference between winning and losing customers. The internet will no longer be calm waters. Storm clouds are gathering. Where

SagePay has recently rolled out an upgrade to its payment service provider protocol; version 2.23. This has raised some particular nuances of setup for Ecommerce

SSL Certificates are an effective way to make your customers aware that your site has the stamp of approval from a leading global Certificate Authority,

…and everyone sing “SPAM SPAM SPAM SPAM, SPAM SPAM SPAM SPAM……..” Anyone with an email address and working on the internet today experiences the annoyance

Typos, Lits* and Bad Spelling. [Lits’ – abbreviated version of Literal: Noun – a mistake in printed matter resulting from mechanical failures of some kind]

1. Make sure you register your brand name ASAP! – with the popularity of Twitter increasing at a phenomenal rate, it’s vital to claim your

Show your customer’s some Love this Valentine’s Day. It’s not just chocolatiers and rose sellers that should be busy this Valentine’s day. You should use

Stopping only between 1pm and 4pm for Dinner, the last-minute rush to beat the Jan 1st VAT rise saw an online purchase made every 10

Here are some worthwhile tips from various e-commerce experts gathered over the last month. Tips are in no specific order, we hope they will help

Online shopping has risen in popularity in recent years Thousands of internet retailers may be breaking laws that protect customers, claims a consumer advocacy group.