Omnichannel Marketing with teclan
Be where your customers are
Be where your customers are with a seamless, joined-up experience that drives results
What is Omnichannel Marketing?
Omnichannel marketing creates a consistent and personalised experience for your customers, no matter how or where they interact with your brand. From email and social media to your website, online ads, and even offline touchpoints, every channel is connected and working together to support your growth.
At teclan, we combine data, strategy, and creativity to deliver unified campaigns that move with your customers. Whether someone is opening an email, scrolling Instagram, visiting your site or walking into your store, your brand remains familiar, relevant, and engaging.
Why Omnichannel Marketing Matters
Your customers do not think in channels. They think in moments. We help you meet them there.
Higher ROI
When your marketing works together, performance improves. Omnichannel strategies help boost customer lifetime value, conversion rates and average order values.
Improved Customer Experience
A joined-up journey builds trust. Omnichannel marketing means fewer missed opportunities and more relevant messaging across every stage of the customer journey.
Smarter Use of Your Data
We help connect the dots. With insights shared across platforms, you can understand your audience more clearly and communicate more effectively.
More Retention, Less Churn
Consistency keeps your brand front of mind. Omnichannel campaigns help you stay relevant and increase customer loyalty over time.
What We Do
Working with teclan makes omnichannel marketing simple, strategic and scalable. Our team manages the full process, from planning and creative to delivery and optimisation, using data to shape every step.
Here is how we bring it to life:
Cross-Channel Strategy
Email, SMS, paid social, SEO, PPC, your website and offline marketing all working together as one.
Unified Reporting
Track your performance across all channels with one clear, connected view.
Segmentation and Personalisation
Speak to the right people in the right place with messages that resonate.
Automation and Flow Building
Keep your marketing active around the clock with smart, well-timed campaigns.
E-commerce and Retail Integration
We work seamlessly across platforms like Shopify, WordPress, Aero Commerce and more.
Is It Right for Your Business?
If your customers use more than one way to connect with you, omnichannel marketing will help. From e-commerce brands and retail businesses to service providers and ambitious SMEs, a joined-up approach brings clarity and momentum to your marketing.
Whether you are just starting out or scaling up, we will tailor a strategy that suits your goals and resources.
Let’s Make Every Channel Count
Omnichannel is not about doing more. It is about doing it better. We help bring everything together, focus on what works and build lasting growth.
Get in touch today to start building your omnichannel strategy
Frequently Asked Questions
Multichannel means using multiple platforms, but they often work in silos. Omnichannel connects those platforms so your messaging, data, and customer experience are aligned across the board. For example, someone who clicks an email should see a related ad and land on a relevant web page.
Customers now switch between devices and platforms before making a purchase. An omnichannel approach helps you stay visible, consistent, and relevant at every touchpoint, which increases engagement, conversions, and customer loyalty.
That depends on your audience and goals, but common channels include:
Email marketing
Paid ads (Google, Meta, TikTok, etc.)
Organic search and SEO
Social media
SMS or push notifications
Website and landing pages
In-store marketing or events (if relevant)
No. Businesses of any size can benefit. Even if you only use a few channels, making sure they work together effectively can make a big difference. At teclan, we build strategies that match your size, goals, and resources.
We help you plan, build, and manage a marketing system where all channels support each other. That includes strategy, campaign creation, ad management, email automation, SEO, analytics, and ongoing improvement – all under one roof.
Yes. Omnichannel strategies are adaptable and work across industries, from retail and e-commerce to B2B, hospitality, and services. If your customers use multiple platforms before buying, you can benefit from an omnichannel approach.
